Villabase Stay

Your guest care stops depending on who is awake.

Stay is a concierge OS, deliberately not another hotel-chain marketing CRM. Every reservation builds the guest profile, requests reach your team the moment they are made, and the itinerary attaches to a real booking rather than a mailbox.

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Your side, and the guest's side

Seventy-three seconds of Stay — the guest's side and your team's, reading one database. Two beats in it run ahead of what is built: the sign-in it shows, a booking reference plus a code, does not exist — today we send the guest a private link — and the confirm-to-email loop is live in both halves but has not been tested end to end. Read the transcript →
A villa terrace at rest: an arch, a lounger, an olive branch, a cypress

Your side

Every reservation builds the guest profile. Nobody types a guest in twice.

  • Guest profiles, preferences, and group bookings
  • Concierge requests that confirm themselves by email
  • Day-by-day itineraries and curated recommendation guides

The guest's side

A magic-link portal — no password, no app to download. Their stay, their itinerary, their requests, on their phone. It is built and in final rollout, so it is labelled as such rather than sold as shipped.

  • Magic-link guest portal in final rollout
  • Requests reach your team the moment they are made — by email and Telegram

What the Stay screens are, and are not

Stay holds guest data — names, phone numbers, where people are staying and when. Our only live deployment's guest records belong to real guests of a real villa company, and no marketing page is worth putting those on the internet.

So nothing on this site, on any page, is a screenshot of the live system. Every screen we publish — Flow's, Connect's and now Stay's on the home page — is a frame we build for publication, carrying invented data, matching the product's real interface. Stay's simply took longer to build than the others; until they existed this page said so.

The live walkthrough is still the honest version: a call where you see the actual product with its actual data. Ask for the Stay walkthrough →

The part you cannot buy separately

Because Stay reads the same database as Flow and Connect, an agent-booked guest is a guest — not a record that has to be imported from somewhere. The profile is already there, the itinerary attaches to a real reservation, and the concierge request lands against the villa your operations team is already staffing.

How the platform works →

WhatsApp is not wired — email and Telegram are. What Villabase does not do yet →